Patients must inform the Surgery if they are unable to attend their appointment. If you persistently fail to attend, or fail to inform us that you can not attend, this will result in your removal from our list.
Violent or abusive patients will not be tolerated and will be removed from the list immediately.
Patients must inform the practice when they change their address, ensuring that we have an accurate and up-to-date telephone number.
You have the right to:
- a courteous, efficient and confidential service which we will always endeavour to provide.
- a chaperone present during examinations. Please ask and if it is not possible to provide a chaperone at that time we will reschedule your appointment.
- view or have a copy of your records. There may be a cost to you for this service.
- express a preference of Doctor and we will endeavour to meet this
- no discrimination over age, race, disability or gender